Concierge lets guests chat with your staff. It’s supported by a clever AI that converses for you. When it needs a human, it hands off the conversation to the right staff member, but only after it makes sure it has gathered everything you need to fulfill a guest request. Concierge uses conversational and physical context to strategically suggest relevant revenue-generating services without ‘selling’. Concierge quickly learns about your guest and never asks the same question twice.